Red Flag was a game, set, match for me. Â None of the other alarm system companies would do what they did and at the quality/value/price that they did.For the game, they first fished all network, telephone, and alarm cabling throughout the building. Â For the set, they put everything in the exact places I wanted, and for the match, installed the alarm system. Â After several months, they replaced the faulty battery at no charge.Although I had a billing problem, they quickly resolved it, and I remain a fan.
I recently got a new alarm system installed by RedFlag Security in my house and i couldn't be happier the service from the beginning to the end has been a pleasure to deal with and customer service has been great, the installation went very well and the technician where very nice and spent time to explain everything, i would highly recommend them for anyone looking for good service and a reliable local alarm company
Great Service for a great value, very happy and feel much safer in my house, will defiantly use for my business!!!
We have used the Services of RedFlag Security for our home and two other properties. In the 9 or 10 years of service we have always been satisfied and taken care of in a professional manner. Georges and his team have our utmost trust!
Very professional, highly skilled staff, competitive prices, great and prompt service. I strongly recommend Red Flag Security.
Best alarm and camera survalance company in Ottawa, very friendly and professional, and pricing is very competitiverecommend to anyone needing any security for there business or home
Red Flag is great for penny pinchers. Twice the service for half the money. Love the owner-is-in-the-store experience of always getting Georges the owner responding to requests.
The best George and the guys are the best. After dealing with ADT for so long with a customer service that sucks Red Flag Security is the best. Their work is very professional clean and outstanding support. I can always e-mail George if I have a question and he always answers me. I had Red Flag Security rewire my whole house with RG6 cable so I can use my dish with proper wiring, an alarm installed and most of all a closed caption camera system which I had George change the dvr because the previous one did not suit my needs after I found out that I'm living beside a psycho woman. This is my best investment in a while. Way to go George keep up the good work and don't worry word of mouth goes a long way when you're happy with your purchase.
Great Service, prompt, excellent one on one support always there when you need them ,i have been a client since 2008 and this company never missed and take customer concerns seriously .
Very rare we had issues after service and when it happened was taking care off same day .
My wife and I have been a customer of RedFlag Security for over 3 years now and they have been great to work with. If we have called/emailed we have received immediate response and any minor fixes have been taken care of immediately by there highly skilled support team.
I have been with Redflag since 2014. I joined after paying off a commitment with another company, and finding that ongoing monitoring with Redflag was much cheaper. I guess I took a chance going with a smaller business, but I have had no problems, monitoring works as it should, and service has been excellent. In fact the personal level of service with a small company like RedFlag may be an advantage. When they first took over my system, which is not a trivial task, two very knowledgeable and polite guys were able to troubleshoot my complex monitoring system and get it working. All tests have produced the expected results.
I agree with the other posters in that RedFlag gives better service for lower fees than the larger companies.
I recently changed from a larger company. The tech from RedFlag arrived on time and was very courteous. I'm a retired engineer and like to watch and comment while the tech is working; in this case the tech was happy to keep me informed of what he was doing. Despite having to work with my 25 year old alarm system, he was able to find all the settings and perform the install tests without hesitation.
After the install I had some correspondence with the office. All my questions were answered quickly and efficiently.