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epstore.com
5
@

I've bought from the East end location many times for both electrical and plumbing. I've never had issues with them as others have stated. Staff is very knowledgeable, and helpful and certainly not rude. They have great products and can normally ship things in if you need something they don't have. I think they're a great local Ottawa business!! Better than the Depot :)

epstore.com
2
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After spending over $1500 at the store over the past 2 years, we ordered a fairly large light and were told by the salesman (Brian), it would take 1-2, maybe 2-3 weeks. After 3 weeks, we go in and are told by Paul, that they placed the order but the company wouldn't ship it until they had more orders. He didn't want to pay the extra money for shipping. Fine - why not add it to the cost of the order or give the customer the option? This is crazy! It might take up to 12 or 18 weeks. We've never gotten anything from that store that we haven't had to wait for - but to allow your sales people to sell products that won't ship is just bizarre. The store may have a great inventory but there are only a handful of good staff (Linda, Tony) but whoever runs the actual store should learn some customer service. Can't wait to be cancelling our order.

epstore.com
1
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Picked out a light with a price tag of $120. Went to pay for it, they told me the price was below their cost, and I would have to pay $195. I left and bought a similar light at canadian tire for $120. Will not return.

epstore.com
2
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They have a huge collection of lighting fixtures online, but when you go to store they only have some of them. When you ask them for other models they say you can order online but IT WOULD BE FINAL SALE. This is funny. Why an online order would be final sale? I am ordering something I ever seen it physically and then it is final sale? Funny!!!

epstore.com
5
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Kissan electrical stor

epstore.com
1
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Buyer beware, was sold a broken used component as a new one. Salesperson was unapologetic and ignorant when I returned it. Although I was reimbursed, he made me feel guilty as if it was my fault. This was my first and last time I ever go in this store. If you buy there, ensure you test the component before leaving the store.

epstore.com
1
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Your website is terrible. Can hardly load a page.

epstore.com
4
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Needed some old valves for the shower. Homedepot and Rona did not carry. They had them and were more than helpful. Each part cost about 30$ (3 parts) but I knew going in it wouldn't be cheap. Very polite people too.

epstore.com
5
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Best prices of plumbing and electrical only stores. Quality merchandise. Knowledgeable staff that have gone out of their way to find what I needed (seriously above and beyond!). Had to return some lights because we couldn’t find all the sizes I needed. Not a problem. Gracious staff.

epstore.com
4
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Has a good selection of lighting products. However, the electrical plate I was offered was not the right colour

epstore.com
4
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Large selection, prices for plumbing on the higher side. Raf is very helpful.

epstore.com
4
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Experienced and very helpful staff. Great, wide selection of equipment and parts. Reasonable prices.

epstore.com
5
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They Macguyvered me a new part that I needed to fix a 45 year old tub. Fast and friendly, reasonable but not the cheapest prices, but worth it for the expertise.

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Locations:

The Electrical & Plumbing Store

1080 Ogilvie Rd, Gloucester, ON K1J 7P8, Canada
(613) 741-2116

The Electrical & Plumbing Store

1080 Ogilvie Road, Gloucester, ON K1J 7P8, Canada
(613) 741-2116

The Electrical & Plumbing Store

31 Northside Rd, Nepean, ON K2H 8S1, Canada
(613) 721-2116

The Electrical & Plumbing Store

31 Northside Rd, ottawa
613-741-2116

The Electrical & Plumbing Store

31 Northside Rd, Ottawa, ON K2H 8S1, Canada
(613) 721-2116

The Electrical & Plumbing Store

31 Northside Road, Ottawa, ON K2H 8S1, Canada
(613) 721-2116